Cookie Policy

1. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help the site function, remember your preferences, and understand how visitors use the site. We also use similar technologies such as pixels, local storage, and tags, which are covered by this policy.

2. How We Use Cookies

We use cookies to:

• Keep the website secure and functioning correctly
• Remember your preferences (for example, your chosen language)
• Measure and improve website performance and content
• Understand the effectiveness of our marketing

3. Categories of Cookies

Category	Purpose	Consent
Strictly necessary	Core site functionality, security, and session management	Not required
Preferences	Remember choices such as language (Google Translate) and cookie settings	Not required / functional
Analytics	Measure traffic and usage (Google Analytics, Microsoft Clarity)	Required
Marketing	Advertising and campaign measurement (Meta Pixel)	Required

4. Cookies We Use

Cookie / technology	Provider	Purpose	Type
sy_cookie_consent	Safari Yetu	Stores your cookie preferences (local storage)	Essential
googtrans	Google Translate	Remembers your selected language	Functional
_ga, _gid	Google Analytics	Distinguishes users and sessions for analytics	Analytics
_clck, _clsk	Microsoft Clarity	Anonymised behaviour analytics and heatmaps	Analytics
_fbp	Meta (Facebook)	Advertising and campaign measurement	Marketing

Cookie names and durations are set by the respective providers and may change. Third-party providers may update their cookies over time.

5. Third-Party Cookies

Some cookies are set by trusted third parties that help us operate and market the site. These include:

• Google Tag Manager & Google Analytics — website analytics (measurement ID G-8TVCEL3XSE)
• Microsoft Clarity — anonymised behaviour analytics
• Meta Pixel — advertising measurement
• Google Translate — language translation widget

These providers process data under their own privacy policies. We do not control third-party cookies.

6. Managing Cookies

• Our cookie banner — on your first visit you can Accept, Reject, or Manage preferences. You can reopen it at any time to change your choices.
• Browser settings — you can block or delete cookies through your browser. Blocking essential cookies may affect how the site works.
• Opt-outs — analytics and advertising providers offer opt-out tools (e.g. Google Analytics Opt-out, your ad settings).

7. Consent

Where required by the Kenya Data Protection Act 2019 and the EU ePrivacy Directive, we ask for your consent before setting analytics and marketing cookies. You may withdraw consent at any time. Strictly necessary cookies are set on the basis of our legitimate interest in operating a secure, functional website.

8. Changes to This Policy

We may update this Cookie Policy to reflect changes in the technologies we use or applicable law. The current version is always published on this page with its effective date.

9. More Information

For how we handle personal data more broadly, see our Privacy Policy. For the rules governing bookings and use of our services, see our Terms & Conditions.